APPOINTMENTS DAY DO’S & DON’TS: 

Please arrive on time to your appointment, if we’re with a client you may sit in the waiting room.

CELL PHONES:

Please kindly silence your phone during your service. Talking during the service makes your eyes flutter and your cheeks move, which can also result on the eye pads sliding up and into your eyes, causing eye irritation during a lash lift. Lash lifts requires very focused precision, therefore you must remain very still. Feel free to relax and take a nap.

GUESTS:

For safety, sanitary and insurance purposes no children or pets are permitted during your appointment. This also ensures a calm and relaxing environment for the clients as well as your las/brow artist.

LASH APPOINTMENTS:

Please arrive with no mascara, makeup, lotion, serum or sunblock around the eye area and lashes to avoid any delay in your service. These products prevent a lash lift and tint from reaching optimum results and takes time away from your scheduled time. Contact lenses should not be worn during a lash lift + tint. Please limit caffeine intake prior to your appointments. Caffeine may make it difficult to relax the eyes during a lash treatment. 

BROW APPOINTMENTS:

To ensure a smooth and effective tweezing experience, it's important to prepare your skin properly. Avoid using any exfoliating products or harsh chemicals on your eyebrows for at least 72 hours before the appointment. Make sure your skin is clean and dry before your brow session. 

CANCELLATION POLICY:

We kindly ask that you reschedule or cancel your upcoming appointment at least 72 business hours prior to your appointment. The system will not allow you to make changes starting 48 business hours prior to your appointment. 

• Changes to Tuesday Appointments must be made during business hours the Friday prior, as we are closed Saturday - Monday and don’t check messages until Tuesday morning. 

• Cancelling or rescheduling within 48 business hours or less, will result in a cancellation fee of 50% of the reserved service amount.

• Cancelling or rescheduling within 24 business hours or less and No-Shows, will result in a cancellation fee of 100% of the reserved service amount.

• Cancellation fees are non transferable, non refundable or to be used as credit for future appointment. 

• Please plan accordingly, if you are more than 10 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply, 100% of the scheduled service fee. 

• We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.

PAYMENTS:

Currently accepting: Visa, Master Card, American Express

REFUNDS:

When scheduling an appointment you are purchasing your service provider’s time, artistry and  skill. Due to the nature of the service, refunds are not offered for services or items purchased. If you have any issues with the services received, please contact us within 24 hours of the initial application for a complimentary touch up within 3 days. Irritation or allergic reactions are unusual, but may occur, in that case we strongly urge the client to immediately seek medical attention.

PRICING:

All prices are subject to change at any moment without notice. Rates vary by location.